Welcome to Drund Shop! By accessing or using our website (drund.shop) and placing orders for our products, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our services.
1. Agreement to Terms
By accessing our website or making a purchase from Drund Shop, you agree to these Terms of Service, as well as our Privacy Policy, which govern your use of our services. If you do not agree to these terms, please do not use our website or purchase our products.
2. Products and Services
We offer high-quality products for pet owners, including pet grooming vacuums and accessories designed to make your pet’s grooming process easier and more efficient. All products listed on our website are subject to availability and may be discontinued or modified at our discretion.
Product Descriptions:
We make every effort to provide accurate product descriptions, including images, sizes, and details. However, we do not guarantee that all information is free from errors or inaccuracies. If you have any questions about a product, please contact us at support@drund.shop before making a purchase.
3. Ordering and Payments
Order Process:
To place an order, simply select the products you wish to purchase, add them to your cart, and proceed to checkout. You will be asked to provide your shipping address, payment details, and any other necessary information to complete the transaction.
Pricing:
Prices for products are listed on our website in GBP (United Kingdom GBP). Prices are subject to change without notice, but once you have completed your order, the price you paid will be honored.
Payment Methods:
We accept payments through secure payment gateways, including credit and debit cards, PayPal, and other available payment methods at checkout. All payments are processed securely.
4. Shipping and Delivery
Shipping Policy:
We offer shipping within the United Kingdom. Shipping costs will be calculated at checkout based on the destination and selected shipping method. Delivery times vary depending on location, but we aim to ship all orders within 2 business days after placing order.
Order Tracking:
Once your order has been shipped, you will receive an email with tracking information so you can monitor the progress of your delivery.
Customs and Duties:
For international orders, you are responsible for any customs duties, taxes, or other fees that may apply upon arrival in your country.
5. Returns and Refunds
We want you to be fully satisfied with your purchase. If for any reason you are not happy with your product, you can request a return within 30 days of receiving your order, subject to the following conditions:
- The item must be unused and in its original packaging.
- You are responsible for return shipping costs, unless the item was defective or damaged during delivery.
- To initiate a return or request a refund, please contact our customer service team at support@drund.shop.
6. Account Creation and Security
While you are not required to create an account to make a purchase, creating an account can make future purchases faster and more convenient. You are responsible for maintaining the confidentiality of your account login credentials.
By creating an account, you agree to provide accurate and up-to-date information. You must notify us immediately if you suspect any unauthorized access to your account.
7. Prohibited Use
You agree not to use our website or services for any unlawful, harmful, or fraudulent purposes, including but not limited to:
- Engaging in fraudulent transactions or providing false information.
- Interfering with the functioning of our website or attempting to gain unauthorized access.
- Violating any laws or regulations in your jurisdiction.
8. Limitation of Liability
To the fullest extent permitted by law, drund Shop will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. This includes, but is not limited to, any damages related to product defects, delays in shipping, or loss of data.
Our total liability to you for any claim under these Terms of Service will not exceed the amount paid for the product(s) at issue.
9. Indemnification
You agree to indemnify and hold harmless drund Shop, its affiliates, officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your violation of these Terms of Service or any use of our products or website.
10. Intellectual Property
All content on our website, including logos, text, graphics, and images, is the property of drund Shop or its content suppliers and is protected by intellectual property laws. You may not use, copy, or distribute any content from our site without our express permission.
11. Modifications to Terms
We reserve the right to modify or update these Terms of Service at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. You are responsible for reviewing these terms periodically.
12. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in 89 St Pauls Rd, Peterborough PE1 3DW, United Kingdom
13. Contact Us
If you have any questions about these Terms of Service, please contact us:
- Email: support@drund.shop
- Phone: +44 7950415439
- Address: 89 St Pauls Rd, Peterborough PE1 3DW, United Kingdom